hybrid mail services uk

Reducing Overheads with Smarter Mail Handling: How Bradford Businesses Benefit from PDM-Post

For businesses in and around Bradford, the challenge of managing outgoing and incoming mail is often underestimated. Whether it’s the rising cost of printing and postage or the inefficiencies caused by manual processes, traditional mailrooms can drain time and resources. At PDM, we’ve developed a solution that tackles this head-on: PDM-Post, our hybrid mail service designed to reduce overhead while maintaining full control and visibility over your communications.

PDM-Post is used by organisations across West Yorkshire to streamline the way they send and receive letters. Outgoing mail is handled digitally: users simply upload documents through our secure portal, removing the need to print, stuff envelopes, or frank letters manually. This alone frees up valuable staff time and removes the cost of consumables such as toner, envelopes and maintenance-heavy franking machines.

The cost savings are only part of the story. Postcodes are automatically checked and verified before dispatch, cutting out the expense of returned items caused by addressing errors. Each letter is stored within the portal, giving your team access to a complete digital record of every item sent. If something goes missing or needs to be referenced in the future, you won’t be rifling through paper files as you’ll find it in seconds.

Receiving mail is just as straightforward. We collect your post from a dedicated PO box and transfer it to our secure production centre. From there, your mail is opened, digitised, and delivered straight to your PDM-Post portal inbox. If you need items named or categorised, for instance, by sender or recipient, we can apply tailored metadata that integrates with your existing systems.

This shift to a digitally managed mailroom doesn’t mean you’ll have to replace people; instead, it will allow your team to focus on the work that matters. Processing physical mail is time-consuming. Sorting it, distributing it internally, chasing missing items: it all adds up. Our Bradford-based clients have found that by switching to PDM-Post, they’ve been able to cut back on wasted effort and concentrate on core operations.

There’s no need to commit to high volumes or overhaul your entire process overnight. PDM-Post is flexible: you can use it for either sending or receiving mail, or both. This means you can trial the service where it will have the greatest impact first, and expand as your team becomes more comfortable with the system.

Everything is handled securely and in line with data protection standards. Our production and storage facilities are UK-based, and access to your portal is fully controlled and trackable. For firms dealing with sensitive information, such as those in legal, healthcare, or finance, this assurance is critical.

For any business in Bradford looking to cut costs, reduce paper reliance, and modernise day-to-day operations without disruption, PDM-Post offers a straightforward step forward. If you’d like to discuss how it might work for your team, our specialists are ready to help.